Employees working from home, Sales team grounded, Customers isolated in multiple locations, Video conversations that start at 10.30 am and go on till 8 pm in the night, Offices with a fraction of the number employees, Manufacturing lower significantly. Couple this with the fact that Internet traffic has increased exponentially and customers have completely changed the way they research for their requirements.
Digitisation is no longer something SMEs can postpone. The opportunity cost is too high.
Are you prepared for this “New Normal”?